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Return & Refund

Return & Refund

Return & Refund Policy: 

1. 90-day money-back guarantee for any reason

For 90 days after the date of purchase, return your undamaged Uirway product and receive a FULL REFUND for ANY reason.

Items returned or exchanged should be unworn, unused, unwashed(unless it’s a fading problem), in good shapes, and with their original tags/package.

2. Who pay the return shipping fee?

It depends on what reason you applied for this return.
  1. When you received a damaged or defective item, we’ll cover the shipping fee of return, you pay free and can get fully refunds. And there’re another options for you: you can keep the items and we partially refund you.
  2. For non-quality problem products (eg: the wrong size you choose, style or colour not like, etc), you need to cover the shipping fee. To avoid the unnecessary trouble of exchanging, we suggest that every customer confirm the size and style carefully before placing the order.
  3. After you send the package back to us, please send us the logistics  tracking number, we will arrange a full refund for you immediately.
  4. If you are confused with product details or any other problems, please immediately contact us on

3.How to request return or refunds? And where is the return adress?

Please contact to request a return or refunds with a description of the problem, and we will send you an address to return items.

Please don’t return items to the address on the original package or the company address, WE WILL NOT ACCEPT ANY RETURNS WITHOUT CONTACTING US FIRST.